Your monthly amount gets charged regardless of how many postcards you’ve sent. This system stems from our supplier relationships. By reserving a monthly quantity of postcards with them, we are able to pass on a more competitive rate per card.
If you find that you’re sending fewer cards than you reserve, there are two quick things you check that will help a lot:
- Do you have a minimum purchase filter that might be too high for your customer’s average spend?
- Have you reserved too many postcards given how many new customers you can expect, or how many customers meet your minimum-purchase filter?
If you haven’t used all your cards this month, just let us know; we are always happy to look into your plan and help you choose the amount that’s right for your shop.
Can I just pay each time I want to send a card?
Unfortunately, you cannot pay for one card at a time as our supplier does not print and send one card at a time. But more importantly, ordering in bulk allows us to automate the process and give you a great deal on the cards. If we charged one-by-one, we would have to raise our prices significantly.